Shipping and returns

NB This page is for customers ordering from our website (i.e. non-wholesale). If you are a wholesale customer please contact for updated tracking details.

Free Shipping Australia Wide*

*on all orders over $100.00 AUD

Orders under $100

$8.00 Australia Wide
Standard (Australia Post eParcel)
AU East Coast: 3-5 business days from order dispatch
AU West Coast: 5-7 days from order dispatch
Signature is required on delivery. If no-one is available to sign for your delivery, your parcel will be taken to your local post office unless you arrange otherwise online at Australia Post.

Order tracking

Tracking details will be emailed to you once dispatched.
Standard shipping (Australia Post eParcel):
Contact us if you require any help tracking your order:

Please notify us of faulty or damaged goods within 14 days of receipt. We will gladly replace or credit you, and will refund any return delivery costs incurred.

Refund Policy

We want you to love you Michael Kelly Guitar! If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. You are responsible for the shipping costs on the return of the goods.

Return address

PO Box 1052
NSW 2229